Policies

Shipping Policy

Every order is custom-made to your approved artwork, so the timeline below begins once your mockup is approved.

Production & turnaround

Standard production is typically about three weeks from approved mockup, though timelines vary by order size, bag style, and decoration method. Rush options are available for firm deadlines — ask us for an in-hand date when you request your quote and we’ll tell you what’s possible.

Shipping costs

Shipping is quoted per order based on quantity and destination and is included in your written quote. Costs and transit times are estimates and can vary with carrier conditions; we don’t guarantee a specific carrier, fixed cost, or fixed delivery date.

Destinations

We ship nationwide across the United States and can quote international shipping on request. We can also split a single run across multiple addresses — provide a distribution list with your order.

Tracking

Tracking is provided once your order ships. If you have a hard deadline, let us know early so we can plan production and shipping around it.

Questions about a shipment? Email george@customtennisbags.com or text (929) 605-4397.