FAQ
Everything about ordering custom tennis bags — from minimums and artwork to production, shipping, and care. Still have a question? Text us at (929) 605-4397.
Ordering
What’s the minimum order?
Our minimum is 12 bags per style for any decoration method. Smaller keepsake or sample runs can be quoted case by case.
Is there a maximum order size?
No. We regularly produce runs into the thousands for national academies and corporate programs, with bulk pricing improving as quantities grow.
Can I order a sample before a bulk run?
Yes. We can produce a pre-production sample or proof so you can check the bag and decoration in person before committing to the full run. Ask us about sample terms when you request your quote.
Can I mix bag styles in one order?
Yes. You can combine different styles — say racquet bags for your team and slings for juniors — and they count together toward volume pricing.
Can I reorder later and match my last batch?
Yes. We keep your artwork, specs, and color choices on file, so a reorder months later matches your original bags.
Design & Artwork
Do you charge for mockups?
No. Mockups are free, with unlimited revisions until you approve. We only charge once the design is locked and production begins.
What artwork files do you need?
Vector files (AI, EPS, SVG, or PDF) are ideal. If you only have a photo, PNG, or JPG, our designers will recreate your logo as a production-ready file at no charge.
I don’t have a logo — can you help?
Yes. Send a sketch, a reference, or just a description and our design team will build print-ready artwork for you before you order.
Can you match my brand (Pantone) colors?
Yes. We offer custom Pantone matching on bag colors and decoration so your bags match your brand standards. Note your Pantone numbers on the quote form.
Can you personalize each bag with a name?
Yes. Individual names, numbers, or initials are a common add for teams and junior programs — just send a spreadsheet and we add them bag by bag.
How many revisions do I get?
Unlimited, and always free. We revise the mockup as many times as it takes for you to be happy before anything goes into production.
Production & Shipping
How long does production take?
Standard production is about 2 weeks from your approved mockup. Timelines vary with quantity and decoration; we confirm your date with the quote.
Do you offer rush production?
Yes. Rush options are available for firm deadlines like a tournament or season opener. Tell us your in-hand date and we’ll let you know what’s possible.
Where do you ship?
We ship nationwide across the United States, and can quote international shipping on request. See our Shipping Policy for details.
How much is shipping?
Shipping is quoted with your order based on quantity and destination. We’ll include it in your written quote so there are no surprises.
Can you ship to multiple addresses?
Yes. Provide a distribution list with your order and we can split a run across multiple locations — useful for multi-site clubs and teams.
What if my order arrives damaged or wrong?
We make it right. If bags arrive defective or don’t match your approved mockup, we remake or replace the affected items. See our Return Policy for how that works.
Pricing & Payment
How much do custom tennis bags cost?
Pricing is by quote and depends on style, quantity, and decoration. Each product page shows a typical bulk range.
Why don’t you list exact prices?
The accurate number depends on your bag style, quantity, decoration method, and options. A quick quote gives you a real price rather than a misleading flat rate.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay, plus ACH and purchase orders for established clubs and companies.
Do you offer a lowest-price guarantee?
Yes. If you find a comparable custom tennis bag at a lower price, tell us — our lowest-price guarantee means we’ll do our best to beat it.
Product & Care
What colors and finishes are available?
Standard colors include black, navy, white, royal blue, red, forest green, and grey, with custom Pantone matching available for an exact brand match.
Is the embroidery or print really durable?
Yes. Stitched embroidery won’t peel or crack, and our sublimation and screen prints are made to survive years of court use, sun, and travel — not a heat-press that flakes after a season.
What are the bags made of?
Depending on the style, our bags use 420D to 1200D polyester or ballistic nylon, with thermal-lined compartments on the racquet bags to protect strings and frames from heat.
How do I care for the bags?
Spot-clean with mild soap and water and air-dry. Avoid machine washing, which can damage structure and decoration. With basic care the bags last for many seasons.
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